Help

The homepage

The homepage shows all of the categories and services offered by DAMPZILLA.Com. From this page, you can click onto any category to find the entire range of options within that section by selecting the product category that you are interested in. At any point during your visit, you can return to the homepage by clicking on our logo at the top of the page.
How do I search for products?

You can browse our online catalogue at DAMPZILLA.com
How do I order and Pay for retail Item?

Once you have found the product/s that you were looking for, you can order them online. To do so, just click on the ‘add to cart button’ for each product selected. You will then be directed to your ‘basket. Remember, you can remove products from your basket or stop the ordering process at any time.

Please note: All prices are shown in £ Sterling and are inclusive of VAT, unless stated otherwise Click on the product name to view details of the product. If you have any questions on the product, please contact sales@DAMPZILLA.com. Once you have added all of your items to your basket, click ‘proceed to checkout’.

Before you check out totally you will be required to log in at this stage if you haven’t already done so, if you require a different delivery address you can add it at the time of ordering. You will be asked one final time to confirm the products that you put into your shopping basket and the final price will be confirmed to you, you will need to click on Yes to order these items or click on No to cancel the order.

Once you click yes to confirm your order you will receive an email confirming that we have received your order for product/s and acknowledging your order, please keep this email for your reference. Please note that you can place an order from overseas, provided delivery is to a mainland UK or Northern Ireland address. If you are ordering from overseas, please enter the UK delivery postcode instead of your own postal/zip code in ‘your address’.

All retail products purchased from DAMPZILLA.com require payment with order please click on the attached link to view all of the methods of payment.


How do I register?

Registering with us will make your online visits to DAMPZILLA.Com much quicker and easier. To begin the registration process, click on the login tab at the top of your screen. You will need to provide us with a user name (please use your email address) and a password (minimum of 6 characters). We will also ask you to complete some other details before completing your registration.


How do I log in to my account on DAMPZILLA.Com?

Once you have registered with us, you are able to log into DAMPZILLA.Com at any time. Just click on the login tab on the front page and enter your user name (email address) and password (exactly as you gave when you first registered). If you have forgotten your password, click the ‘forgotten your password’ link under the Existing Customers Sign in Here section.

Logging in makes placing an order even faster and easier than usual, as all of your address and delivery details will already be filled in. Whilst logged-in, you can change any of these details, as well as any other addresses or details you may have entered previously.